Contact support
For help, bug reports, or accessibility issues, email: [email protected]
Please include your device type, operating system, browser or app version, what you expected to happen, and what happened instead. Do not send secrets, payment details, or personal information unless support specifically asks for it.
Beta and TestFlight feedback
During TestFlight beta testing, you can also send feedback through the TestFlight app. TestFlight feedback can include screenshots, notes, and crash information provided by Apple's beta-testing tools.
Quick answers
- Do I need an account? No. Phase A of Guilloche Dial Studio is free, offline, and has no account or login.
- Are my designs uploaded? No. Guilloche Dial Studio does not upload your designs; they are saved locally on your device or browser. Exports create files on your device. If you then share a file or upload it to a fabrication vendor, that happens outside Guilloche Dial Studio and is your choice.
- Does Guilloche Dial Studio have in-app purchases? No. Phase A has no in-app purchases or paid unlocks.
- Where do vendor links go? Fabrication links open third-party sites such as OSH Cut, SendCutSend, xTool, or Bambu Lab. Those sites have their own support and privacy policies.
- How do I clear local data? Export editable design JSON files or a library backup first. You can remove individual saved designs in the studio, or clear site data for dialstudio.app in your browser to remove its local designs and preferences. Deleting one design does not clear other settings or recovery copies. We do not have an uploaded copy to restore. See the local-data guidance for details.
- Looking for pre-made "Dial Studio" dials? If you're looking for pre-made custom dials from "Dial Studio", please visit dialstudio.us (no affiliation). Guilloche Dial Studio (dialstudio.app) is a design app, not a dial store.
Privacy
Read the Guilloche Dial Studio Privacy Policy for current data practices.